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Talkdesk helps providers reimagine patient experience.


A purpose-built PX solution for providers’ needs.
Healthcare Experience Cloud™ comes pre-integrated with healthcare systems of record, pre-designed with provider-patient workflows, and pre-trained with AI for healthcare expertise. Providers can realize value faster while positively impacting patient interactions.
EHR integration
Standards-based APIs surface patient records for tailored interactions.
Healthcare provider Agent Workspace
Patient information in a single interface.
Efficient EHR shortcuts.
Virtual agents for healthcare
Automate nearly any healthcare contact center touchpoint, from checking symptoms and locating the best provider, to managing appointments, making PCI-compliant payments, prescription refills and more, with a human-like experience powered by GenAI.
Pre-built provider workflows
Streamlined processes.
Simple and convenient patient assistance.
Pre-trained healthcare AI
No-code interface.
Medical grade speech-to-text.
Recommended best actions.
Proactive engagement
Omnichannel communications.
Personalization and outreach rules.