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Proven to help companies have better conversations.
"I can add an agent in 15 seconds, and there is no learning curve. We already hire agents who want to provide an excellent customer experience. They don’t have to waste time thinking about how to use Talkdesk. It just works."
Megan Hamilton Customer Service Manager, Zumiez
Digital Engagement
Provide seamless customer support across any channel – SMS, live chat, email, and more.
Unified Interface
Access all critical agent tools including customer interaction channels, workforce management, performance management, contacts, and more on a single screen.
Contact Management
Easily search, edit, delete, create contacts, and more using quick actions.
Voicemail Management
Create a personal inbox and bring important voicemails in to listen, download, analyze transcriptions, or assign them to another agent.