There are no results!

There are no results.

Please, try different search words.

There are no results for {{search_query}}

Broadest suite of native apps. 
One unified platform. 
One user experience.

End-to-end

Flexible for your business. 
“Clicks not Code” admin. 
Front line empowerment.

Adaptable

Fast implementation. 
Modern user interface. 
No agent learning curve.

Intuitive

Intelligent engagements. 
Operational efficiency.

AI-infused

60+ integrations. 
Open APIs. 
Innovation ecosystem.

Integrated

30+ security certifications. 
Global call quality. 
Authentication &amp; threat protection.

Trusted

Make customer experience your competitive edge with Talkdesk.

features

Since all Talkdesk products fall under one platform we have gained a unified solution that has exceeded our needs and has transformed our contact center.

quote

Over 1,800 innovative enterprises rely on Talkdesk.

logos_grid

60+ integrations to build your custom contact centre solution.

Talkdesk has really helped with making work simpler and easier to complete, not only am I happy with how it assists me with getting my work completed in an orderly form but I am able to provide fast and sufficient service to my customers which will result in a better work avenue.

It is easy to use, it works as a great source of communication between agents and customers. It has features that are straight to the point and are easily remembered.

In my organization, we used Talkdesk as an auto-dialer and reporting system. It's used to make and take customer calls and to report productivity and quality management. It allows easy access to quick live and historical data, allowing us to monitor and track organizational performance.

I can schedule callbacks and rep up a call by adding a summary of what I and the customer spoke about. It is one of the best communication and telephonic tools for a workplace. As an employee, I can also check my progress when being coached about my work performance. The Talkdesk also records calls.

Talkdesk is helpful because we use it to receive calls in our BPO. Not only do we track live ques and statuses from agents, but we also receive feedback from our assessors through the talk desk as well as coaching, and it also stores customer contact data; I can track all my calls, and It records all the calls so we can come back to review them. You can also listen live and track your daily productivity.

Talkdesk is very useful in many ways. It helps improve our selling points, rectify mistakes, you know where you lack and can see your markings and ratings, give surveys to upskill us, and make sure our job is done correctly

Talkdesk is efficient and provides value in live reporting whilst storing historic data which can be used to plan effectively and analyse data where needed

Talkdesk has been phenomenal in terms of efficiency, reliability, and making sure to update any slagging that we might face with the platform.

trustpilot

Request a free demo. We will help you create your contact centre. Today.

Experience the cloud contact centre for innovative enterprises.

panel

Cloud Call Centre Software  | Talkdesk

<h3>Oops! Looks like there's an issue loading your content experience.</h3>
This could result from one or more of several issues:

<ul class="text text--16">
 	<li>You have an Ad Blocker active on your browser - please review your settings and turn off the Ad Blocker for this website.</li>
 	<li>You have not accepted the Cookies needed to display the content - please open the Cookie Consent Application by clicking the “Cookie Policy” link in the website Footer at the bottom of the page to review and accept the Cookies.</li>
 	<li>Your browser privacy settings will not enable content to load - please review your browser privacy settings.</li>
</ul>
You may also perform a refresh of your browser, or close it and open a new browser after making the adjustments suggested above to ensure all new settings are deployed.
Thanks - the Talkdesk Team.

side_form

Engage with customers anytime, anywhere, in any channel, using any device while seamlessly integrating with critical systems like Salesforce.

Cloud call centre software for innovative enterprises.