Dive into our entire self-guided demo playlist. Watch demos.

A Better Way with AI Day

We believe AI transforms customer experiences—so much so, we made it a holiday!

Join us as we embrace AI to rid the world of bad customer experience!

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Improved customer experiences with AI.

Real talk. Straight from our customers.
Card Customer Story Checkr

Charles Doherty, Senior Manager of Service Design at Checkr

Fortem better understands their customers.

Customer Story

Fortem better understands their customers.
Metro Finance builds an intelligent customer journey.

Customer Story

Metro Finance builds an intelligent customer journey.
Paiva Tiago

"This holiday will become an annual marker for the entire CX industry to pause and reflect on the positive impact of AI on employees, businesses, and customers. We hope brands and customer experience professionals worldwide will join us in the celebration each year on October 23."

Tiago Paiva CEO & Founder, Talkdesk

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Leading with AI.

Hear from those shaping the future of customer experience.
Takeover Better Way Day

Neville Letzerich, Chief Marketing Officer at Talkdesk

Hear from Shawn O’Connell, VP, Global AI Sales
Hear from Shawn O’Connell, VP, Global AI Sales
Hear from Crystal Miceli, VP, Product & Industry Marketing
Hear from Crystal Miceli, VP, Product & Industry Marketing
Hear from Ed Durbin, VP, Retail Strategy
Hear from Ed Durbin, VP, Retail Strategy
Hear from Pedro Andrade, VP, Artificial Intelligence
Hear from Pedro Andrade, VP, Artificial Intelligence

AI that actually drives outcomes.

Michaels’ service levels jumps to 89% with Talkdesk Copilot

Customer Story

Michaels’ service levels jumps to 89% with Talkdesk Copilot

Michaels has transformed its customer experience by partnering with Talkdesk, boosting service levels from 20% to 89% year-over-year. Talkdesk Copilot is now a key element of Michaels’ AI strategy, empowering agents to handle inquiries more effectively.

Checkr enhances self-service with Talkdesk Autopilot

Customer Story

Checkr enhances self-service with Talkdesk Autopilot

Checkr has strengthened its customer experience by integrating Talkdesk Autopilot, aligning with its mission to deliver seamless background checks. The system enables frictionless experiences through both live and virtual agents.

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Talkdesk Ascend AI Platform

Bringing the power of agentic and generative AI to customer experience with a platform that elevates every touchpoint in the customer journey so businesses bring the future of AI-powered operations into their environments today!

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Agentic AI-powered contact center platform.

Copilot

Copilot uses genAI and smart automation to empower your agents, resolve questions, and drive customer satisfaction.

Autopilot

Unleash the power of generative AI for virtual customer touch points. Autopilot delivers easy to build, easy to deploy, and reliable trusted self-service solutions for today’s AI CX experiences.

Navigator

Say goodbye to complex IVR menus and customer frustration. Say hello to fast accurate virtual assistance with intelligent call routing for agent escalations. Let Navigator guide you to a better self-service experience.

Customer Experience Analytics

Unlock the power of data with customer Interaction Analytics powered by generative AI. Leverage the power of easy-to-use data mining and automation tools to enhance your  customer journey.

Cx Innovators Awards 2024

Live Webinar

CX Innovators Showcase

Join the 2024 class of CX Innovators Award winners, as they share real-world stories and advice on improving customer experience, workforce efficiency, operational effectiveness, and business growth.

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