2024 Talkdesk global contact center KPI benchmarking

The 2024 Talkdesk global contact center KPI benchmarking report evaluates the impact on five top contact center metrics across industry, business size, and location.

Infographic Website Kpi 2024 Hero

Performance statistics for 2023 correlate with


Infographics Website Kpis Performance V1

Insights from contact center leaders

Infographics Website Kpis Insights V1

2023 overview


Infographics Website Kpis 2023 Overview V1

2023 per industry

Infographics Website Kpis 2023 Per Industry V2

Discover key KPIs and benchmarks for your industry, company size, contact center size, location, and more. Get the full report now! 

2024 Talkdesk Global Contact Center Kpi Benchmarking

Report

2024 Talkdesk global contact center KPI benchmarking report