2024 Talkdesk global contact center KPI benchmarking
The 2024 Talkdesk global contact center KPI benchmarking report evaluates the impact on five top contact center metrics across industry, business size, and location.
Performance statistics for 2023 correlate with
Insights from contact center leaders
2023 overview
2023 per industry
Discover key KPIs and benchmarks for your industry, company size, contact center size, location, and more. Get the full report now!
Report