On-Demand-Webinar

Revolutionize your contact center with automated post-call workflows

7018 Webinar Revolutionize Contact Center Automated Workflows

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Tired of manual post-call tasks bogging down your agents?

Join us to learn how Talkdesk Copilot™ is empowering agents with a personalized AI-assistant that listens, learns, and provides real-time intelligence and knowledge in every conversation. See real-world examples of AI-driven automation for post-call workflows that will free up valuable time, allowing agents to stay laser-focused on your customers.

Discover key benefits of Talkdesk Copilot that will allow your agents to:

  • Improve proficiency and accuracy by leveraging AI-generated real-time call transcription.

  • Leverage auto-generated interaction summaries and next steps, reducing post-call tasks.

  • Become more confident and self-sufficient in solving customer issues, reducing the number of supervisor escalations.

  • Und vieles mehr...