Démo Interactive

DÉMO PERSONNALISÉE

Dernières actualités.

Dans l'actualité

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Derniers communiqués de presse.

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Jan 23, 2025

Communiqué de presse

Jan 15, 2025

Points forts du blog.

Tendances des centres de contact

By Pratik Salia

Sécurité de l'information

Par João Safara

Engagement des employés

By Diogo Vasques

Continuité des activités

Par João Safara

Contacts.

Dernières actualités.

Derniers communiqués de presse.

Points forts du blog.

Contacts.

Dernières actualités.

Talkdesk goes all in on AI agents, promises “autonomous, hyper-personalized” CX

Talkdesk integrates agentic AI in its portfolio, ushering in a new era of CX in the contact center

New Talkdesk platform provides healthcare payers with AI and personalized service

Talkdesk introduces Healthcare Experience Cloud for Payers to enhance member experiences

Talkdesk launches a one-click “AI Rewriter” solution for contact center agents

Talkdesk boosts artificial intelligence portfolio with capabilities that deliver hyper-personalized, modern customer experience

Talkdesk wants to ensure a superior member experience

Talkdesk honored at 2024 BCX awards ceremony, recognized for the use of artificial intelligence in transforming customer experience for banking

Derniers communiqués de presse.

Condor chooses Talkdesk to modernize and unify its customer experience

Talkdesk again earns a spot on G2’s 2025 Best Software Awards for Best Customer Service Products

Harnessing technology and talent: Study reveals the critical need for contact centers to deploy artificial intelligence and automation technologies to alleviate customer frustration and strain on agents

Talkdesk expands Epic Workshop innovation to deliver a unified agent experience

Talkdesk expands global network of regional cloud deployments with new Australia Regional Cloud

Talkdesk achieves FedRAMP Agency Authority to Operate for CX Cloud platform for United States government entities

Talkdesk achieves Amazon Web Services Financial Services ISV Competency for helping financial institutions and insurance companies deliver connected, personalized experiences

Talkdesk a été nommé meilleur service unifié pour l'expérience client par les Vendors in Partnership Awards

Points forts du blog.

Empowering remote support heroes with knowledge management

How much is your contact center security policy costing you?

Making remote an advantage for your contact center

Cash is king: Move to OpEx to keep cash on hand

Contacts.

Carlos Cano

Analyst Relations