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Dans l'actualité

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Derniers communiqués de presse.

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Points forts du blog.

Tendances des centres de contact

By Pratik Salia

Sécurité de l'information

Par João Safara

Engagement des employés

By Diogo Vasques

Continuité des activités

Par João Safara

Dernières actualités.

Derniers communiqués de presse.

Points forts du blog.

Dernières actualités.

Talkdesk goes all in on AI agents, promises “autonomous, hyper-personalized” CX

Talkdesk integrates agentic AI in its portfolio, ushering in a new era of CX in the contact center

New Talkdesk platform provides healthcare payers with AI and personalized service

Talkdesk introduces Healthcare Experience Cloud for Payers to enhance member experiences

Talkdesk launches a one-click “AI Rewriter” solution for contact center agents

Talkdesk boosts artificial intelligence portfolio with capabilities that deliver hyper-personalized, modern customer experience

Talkdesk wants to ensure a superior member experience

Talkdesk honored at 2024 BCX awards ceremony, recognized for the use of artificial intelligence in transforming customer experience for banking

Derniers communiqués de presse.

Talkdesk ranked Leader in Overall Grid Report for Contact Center in G2 Spring 2025 Reports

Talkdesk verified as a TrustRadius Trusted Seller

Talkdesk Knowledge Creator reinvents knowledge generation, delivering instant, artificial intelligence-generated knowledge for virtual and human agents

Talkdesk AI Agents for voice powers human-like conversational virtual agents that operate, understand, respond, and take action autonomously, revolutionizing customer engagement

Talkdesk After Hours serves up customer and agent happiness by extending sales and service beyond regular business hours

Humann gains customer experience excellence and efficiency with the Talkdesk Ascend AI platform

Talkdesk International Women’s Day recognition program spotlights customers, partners, employees, and industry leaders driving meaningful change in customer experience

Talkdesk AI Agents for Healthcare transforms patient and member experience with agentic artificial intelligence

Points forts du blog.

Empowering remote support heroes with knowledge management

How much is your contact center security policy costing you?

Making remote an advantage for your contact center

Cash is king: Move to OpEx to keep cash on hand

Carlos Cano

Analyst Relations