Webinar live

Elevating retail CX with AI: Key takeaways from Talkdesk at NRF 2025

Hero Webinar Retail Elevating Cx Ai V2

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Feb. 4, 2025,  10 a.m. PT | 1 p.m. EST | 6 p.m. UK

This webinar will dive into the highlights of Talkdesk’s participation in NRF 2025, where we showcased how the Talkdesk Retail Experience Cloud™ is transforming retail customer experiences through AI-powered solutions.

Learn more how:

  • Talkdesk cutting-edge technology empowers retailers to deliver hyper-personalized experiences, leveraging generative and agentic AI.

  • Ensure trusted and ethical AI.

  • Provide seamless omnichannel communication.

We’ll also explore key trends and insights from the conference, offering actionable strategies for retailers to elevate their CX and stay ahead in the competitive retail landscape. Join our retail experts; Ed, Preeti, Bryan and Michael to learn how Talkdesk is shaping the future of retail CX.

Speaker

Ed Durbin
Ed Durbin

VP of Global Industry Strategy for Retail & Consumer Goods di Talkdesk

Michael Klein Speaker
Michael Klein

Head of Retail Product Marketing di Talkdesk

Preeti Padiyar Tech Connect
Preeti Padiyar

Senior director, product management retail & CPG at Talkdesk

Bryan Cabezas Speaker
Bryan Cabezas

Sales Engineer di Talkdesk