Press Release
Talkdesk earns 2025 Buyer’s Choice Award from TrustRadius
Talkdesk has been recognized by its customers for best capabilities, best value for price, and best customer relationship
SAN FRANCISCO—October 29, 2024—Talkdesk®, Inc., a global provider of artificial intelligence (AI)-powered customer experience (CX) technology that serves enterprises of all sizes, today announced it received a 2025 Buyer’s Choice Award from TrustRadius.
Buyer’s Choice Awards are based entirely on vetted, unbiased customer reviews and have been selected as having the best capabilities, value for price, and customer relationships.
During the evaluation process, reviewers are asked if products and their support teams live up to expectations and if they would buy the product again. These answers shape whether or not a product is chosen as best in the three key areas: capabilities, value for price, and customer relationship.
Supporting Quotes
Allyson Havener, senior vice president of Marketing and Community at TrustRadius, said: “Talkdesk winning the TrustRadius Buyer’s Choice Award is a testament to its commitment to redefining the customer experience. This recognition, rooted in authentic customer reviews, highlights how Talkdesk empowers organizations to deliver exceptional support and engagement at scale.”
Tiago Paiva, chief executive officer and founder of Talkdesk, commented: “It is a tremendous honor to receive recognition from TrustRadius with a 2025 Buyer’s Choice Award. Our customers are at the heart of everything we do, so it is a proud moment when they acknowledge our speed of innovation, ease of product use, and partnership with Talkdesk in this way.”
About Talkdesk
Talkdesk® is on a mission to rid the world of bad customer experience. With our cloud-native, generative AI-powered CX platform, purpose-built industry solutions, and extensible AI offerings, we empower enterprises in the cloud and on-premises to deliver exceptional customer experiences that make them more competitive, grow revenue, reduce costs, and provide operational efficiencies. With specialized workflows and integrations delivered out of the box for our Industry Experience Clouds, Talkdesk accelerates value for our customers faster and more simply than legacy or one-size-fits-all solutions.
Partnering with enterprises globally, we deliver continuous innovation and breakthrough results. Our commitment to reliability and security, paired with our track record of delivering on promises, sets us apart in the industry. Elevate customer experiences, streamline operations, and increase revenue with Talkdesk. Companies that love their customers use Talkdesk.
Talkdesk is a registered trademark of Talkdesk, Inc. All product and company names are trademarks™ or registered® trademarks of their respective holders. Use of them does not imply any affiliation with or endorsement by them.
About TrustRadius
TrustRadius is a buyer intelligence platform for business technology. We enable buyers to make confident decisions, through comprehensive product information, in-depth customer insights, and peer conversations. We help technology brands capture and activate the authentic voice of customers to improve their products, build confidence with prospects, and engage in-market buyers to improve ROI. Founded by successful entrepreneurs and headquartered in the technology hub of Austin, Texas, TrustRadius is backed by Mayfield Fund, LiveOak Venture Partners, and Next Coast Ventures.
Media Contact
Talkdesk Public Relations