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Press Release
Talkdesk After Hours serves up customer and agent happiness by extending sales and service beyond regular business hours
Mar 13, 2025
Press Release
Humann gains customer experience excellence and efficiency with the Talkdesk Ascend AI platform
Mar 6, 2025
Press Release
Talkdesk International Women’s Day recognition program spotlights customers, partners, employees, and industry leaders driving meaningful change in customer experience
Mar 5, 2025
Press Release
Talkdesk AI Agents for Healthcare transforms patient and member experience with agentic artificial intelligence
Mar 3, 2025
Press Release
Condor chooses Talkdesk to modernize and unify its customer experience
Feb 21, 2025
Press Release
Talkdesk again earns a spot on G2’s 2025 Best Software Awards for Best Customer Service Products
Feb 20, 2025
Press Release
Harnessing technology and talent: Study reveals the critical need for contact centers to deploy artificial intelligence and automation technologies to alleviate customer frustration and strain on agents
Feb 19, 2025
Press Release
Talkdesk expands Epic Workshop innovation to deliver a unified agent experience
Feb 17, 2025
Press Release
Talkdesk expands global network of regional cloud deployments with new Australia Regional Cloud
Feb 12, 2025
Press Release
Talkdesk achieves FedRAMP Agency Authority to Operate for CX Cloud platform for United States government entities
Feb 5, 2025
Press Release
Talkdesk achieves Amazon Web Services Financial Services ISV Competency for helping financial institutions and insurance companies deliver connected, personalized experiences
Jan 23, 2025
Press Release
Talkdesk named Best Unified Customer Experience by Vendors in Partnership Awards
Jan 15, 2025
Press Release
AI made a positive impact on holiday shopping experiences, prompting 69% of consumers to say they’re more likely to embrace AI-powered shopping in 2025, Talkdesk survey reveals
Jan 13, 2025
Press Release
Talkdesk AI Agents for Retail delivers industry-tailored agentic artificial intelligence capabilities to enhance autonomous, hyper-personalized customer experience at scale
Jan 9, 2025
Press Release
Talkdesk named finalist in The 2024/25 Cloud Awards in Best Cloud Automation Solution category
Dec 18, 2024
Press Release
Talkdesk ranked Leader in Overall Grid Report for Contact Center in G2 Winter 2025 Reports
Dec 17, 2024
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