BUSINESS CONTINUITY SOLUTIONS
Centro de recursos de Continuidade do Negócio.
Estamos comprometidos em fornecer recursos gratuitos para ajudá-lo a navegar no ambiente de negócios em constante mudança, prestando um serviço excecional ao cliente. Encontre as melhores práticas sobre gestão remota de agentes, segurança, eficiência operacional e muito mais.
Estamos aqui para si, para que possa estar disponível para os seus clientes.
Mova o seu contact center para a cloud.
Gestão do trabalho remoto.
Read: Get your contact center staff working remotely
Read: Tips and tricks on how to make the best of working from home
Read: From business continuity to the new normal
Customer Story: IT naturally enables remote work with Talkdesk
Watch: 3 steps to immediately get your contact center staff working remotely
Operacional e eficiência de custos.
Growth and revenue generation.
Read: Why and how to drive strategic growth through the contact center
Watch: Transform your contact center into a growth center
Explore:
Aprenda:
Improve:
Enhance:
Procure e contrate talentos com formação.
Melhore a experiência do cliente com IA.
"We transitioned almost 200 people to work from home in 24 hours. The flexibility of the product, the support from the staff and the hard work from our team allowed the transition to be almost seamless. Without TalkDesk as our provider it would not have been as easy to complete."
Dale Sturgill, VP Contact Center Operations, EmployBridge
