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Talkdesk goes all in on AI agents, promises “autonomous, hyper-personalized” CX

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Talkdesk integrates agentic AI in its portfolio, ushering in a new era of CX in the contact center

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New Talkdesk platform provides healthcare payers with AI and personalized service

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Talkdesk introduces Healthcare Experience Cloud for Payers to enhance member experiences

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Talkdesk launches a one-click “AI Rewriter” solution for contact center agents

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Talkdesk boosts artificial intelligence portfolio with capabilities that deliver hyper-personalized, modern customer experience

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Talkdesk wants to ensure a superior member experience

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Talkdesk honored at 2024 BCX awards ceremony, recognized for the use of artificial intelligence in transforming customer experience for banking

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Talkdesk and customers named finalists in 2025 Banking Tech Awards USA for artificial intelligence-powered customer experience innovation

Apr 2, 2025

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A Talkdesk foi classificada como líder no relatório Overall Grid para Contact Center nos Relatórios da Primavera da G2 para 2025

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Talkdesk verified as a TrustRadius Trusted Seller

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Talkdesk Knowledge Creator reinvents knowledge generation, delivering instant, artificial intelligence-generated knowledge for virtual and human agents

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Talkdesk AI Agents for voice powers human-like conversational virtual agents that operate, understand, respond, and take action autonomously, revolutionizing customer engagement

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Talkdesk After Hours serves up customer and agent happiness by extending sales and service beyond regular business hours

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Humann gains customer experience excellence and efficiency with the Talkdesk Ascend AI platform

Mar 6, 2025

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Talkdesk International Women’s Day recognition program spotlights customers, partners, employees, and industry leaders driving meaningful change in customer experience

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Destaques do Blog.

Tendências nos contact centers

Empowering remote support heroes with knowledge management

By Pratik Salia

Segurança da Informação

How much is your contact center security policy costing you?

Por João Safara

Participação dos colaboradores

Making remote an advantage for your contact center

By Diogo Vasques

Continuidade do negócio

Cash is king: Move to OpEx to keep cash on hand

Por João Safara

Carlos Cano

Analyst Relations

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Últimas notícias.

Talkdesk goes all in on AI agents, promises “autonomous, hyper-personalized” CX

Talkdesk integrates agentic AI in its portfolio, ushering in a new era of CX in the contact center

New Talkdesk platform provides healthcare payers with AI and personalized service

Talkdesk introduces Healthcare Experience Cloud for Payers to enhance member experiences

Talkdesk launches a one-click “AI Rewriter” solution for contact center agents

Talkdesk boosts artificial intelligence portfolio with capabilities that deliver hyper-personalized, modern customer experience

Talkdesk wants to ensure a superior member experience

Talkdesk honored at 2024 BCX awards ceremony, recognized for the use of artificial intelligence in transforming customer experience for banking

Últimos comunicados de imprensa.

Talkdesk and customers named finalists in 2025 Banking Tech Awards USA for artificial intelligence-powered customer experience innovation

A Talkdesk foi classificada como líder no relatório Overall Grid para Contact Center nos Relatórios da Primavera da G2 para 2025

Talkdesk verified as a TrustRadius Trusted Seller

Talkdesk Knowledge Creator reinvents knowledge generation, delivering instant, artificial intelligence-generated knowledge for virtual and human agents

Talkdesk AI Agents for voice powers human-like conversational virtual agents that operate, understand, respond, and take action autonomously, revolutionizing customer engagement

Talkdesk After Hours serves up customer and agent happiness by extending sales and service beyond regular business hours

Humann gains customer experience excellence and efficiency with the Talkdesk Ascend AI platform

Talkdesk International Women’s Day recognition program spotlights customers, partners, employees, and industry leaders driving meaningful change in customer experience

Destaques do Blog.

Empowering remote support heroes with knowledge management

How much is your contact center security policy costing you?

Making remote an advantage for your contact center

Cash is king: Move to OpEx to keep cash on hand

Carlos Cano

Analyst Relations