We have seen through the COVID pandemic, organisations that have made the leap to cloud based contact centre solutions utilising automation and omni-channel experience have seen an 19% uplift in CSAT results and increased revenues.
The purpose of this webinar is to hear from Talkdesk on how organisations can improve operational agility and customer lifetime value from a modern digital customer experience platform.
Join Patrick Ong (Solutions Engineering Manager) and Andrew Antal (Head of Marketing) at Talkdesk as they share their experiences with a cloud based contact centre solution including a demonstration of the Talkdesk AI solution.
