customer stories
Committed to high-quality patient care and the accessibility for their patients to contact them.
USE CASE
Service & Support
INDUSTRY
Healthcare & Life Sciences
INTEGRATION
N/A
KEY METRIC
ā Fast Implementation
A plan that works for you
Mochi Health focuses on the healthcare sector, specifically in the field of obesity medicine. The company offers online medical consultations and personalized treatment plans for obesity, which include science-backed medications and dietary advice provided by registered dietitians. It primarily serves individuals seeking obesity treatment.
"Talkdesk has a very robust reporting system that can be onboarded very quickly, helping make larger scale business decisions faster."
Dr. Myra Ahmad MD Co-Founder & CEO at Mochi Health
Mochi Health is passionate about their medical vertical and weight loss. They intimately understand how important it is for patients to call if they are having side effects, urgent concerns or scheduling issues. The goal was to ensure every patient who calls gets answers on the first call. Talkdesk was able to process escalations seamlessly, reducing time in call transfers and eliminating a patient having to call in again.
As the team grows their business, they want to ensure their customers know they are the most important part of the business.The Mochi team is committed to high-quality patient care and the accessibility for their patients to contact them.
