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Aktuelle Neuigkeiten.

In den Nachrichten

Talkdesk goes all in on AI agents, promises “autonomous, hyper-personalized” CX

In den Nachrichten

Talkdesk integrates agentic AI in its portfolio, ushering in a new era of CX in the contact center

In den Nachrichten

New Talkdesk platform provides healthcare payers with AI and personalized service

In den Nachrichten

Talkdesk introduces Healthcare Experience Cloud for Payers to enhance member experiences

In den Nachrichten

Talkdesk launches a one-click “AI Rewriter” solution for contact center agents

In den Nachrichten

Talkdesk boosts artificial intelligence portfolio with capabilities that deliver hyper-personalized, modern customer experience

In den Nachrichten

Talkdesk wants to ensure a superior member experience

In den Nachrichten

Talkdesk honored at 2024 BCX awards ceremony, recognized for the use of artificial intelligence in transforming customer experience for banking

ALLE NEUIGKEITEN ANSEHEN

Aktuelle Pressemitteilungen.

Presse-Information

Talkdesk again earns a spot on G2’s 2025 Best Software Awards for Best Customer Service Products

Presse-Information

Harnessing technology and talent: Study reveals the critical need for contact centers to deploy artificial intelligence and automation technologies to alleviate customer frustration and strain on agents

Presse-Information

Talkdesk expands Epic Workshop innovation to deliver a unified agent experience

2025-02-17

Presse-Information

Talkdesk expands global network of regional cloud deployments with new Australia Regional Cloud

Presse-Information

Talkdesk achieves FedRAMP Agency Authority to Operate for CX Cloud platform for United States government entities

Presse-Information

Talkdesk achieves Amazon Web Services Financial Services ISV Competency for helping financial institutions and insurance companies deliver connected, personalized experiences

Presse-Information

Talkdesk wurde bei den „Vendors in Partnership Awards“ für das "Beste einheitliche Kundenerlebnis" ausgezeichnet.

Presse-Information

AI made a positive impact on holiday shopping experiences, prompting 69% of consumers to say they’re more likely to embrace AI-powered shopping in 2025, Talkdesk survey reveals

ALLE NEUIGKEITEN ANSEHEN

Blog-Highlights.

Contact-Center-Trends

Empowering remote support heroes with knowledge management

By Pratik Salia

Informationssicherheit

How much is your contact center security policy costing you?

Von João Safara

Mitarbeiterengagement

Making remote an advantage for your contact center

By Diogo Vasques

Betriebskontinuität

Cash is king: Move to OpEx to keep cash on hand

Von João Safara

Kontakte.

Carlos Cano

Analyst Relations

[email protected]

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Aktuelle Neuigkeiten.

Talkdesk goes all in on AI agents, promises “autonomous, hyper-personalized” CX

Talkdesk integrates agentic AI in its portfolio, ushering in a new era of CX in the contact center

New Talkdesk platform provides healthcare payers with AI and personalized service

Talkdesk introduces Healthcare Experience Cloud for Payers to enhance member experiences

Talkdesk launches a one-click “AI Rewriter” solution for contact center agents

Talkdesk boosts artificial intelligence portfolio with capabilities that deliver hyper-personalized, modern customer experience

Talkdesk wants to ensure a superior member experience

Talkdesk honored at 2024 BCX awards ceremony, recognized for the use of artificial intelligence in transforming customer experience for banking

Aktuelle Pressemitteilungen.

Talkdesk again earns a spot on G2’s 2025 Best Software Awards for Best Customer Service Products

Harnessing technology and talent: Study reveals the critical need for contact centers to deploy artificial intelligence and automation technologies to alleviate customer frustration and strain on agents

Talkdesk expands Epic Workshop innovation to deliver a unified agent experience

Talkdesk expands global network of regional cloud deployments with new Australia Regional Cloud

Talkdesk achieves FedRAMP Agency Authority to Operate for CX Cloud platform for United States government entities

Talkdesk achieves Amazon Web Services Financial Services ISV Competency for helping financial institutions and insurance companies deliver connected, personalized experiences

Talkdesk wurde bei den „Vendors in Partnership Awards“ für das "Beste einheitliche Kundenerlebnis" ausgezeichnet.

AI made a positive impact on holiday shopping experiences, prompting 69% of consumers to say they’re more likely to embrace AI-powered shopping in 2025, Talkdesk survey reveals

Blog-Highlights.

Empowering remote support heroes with knowledge management

How much is your contact center security policy costing you?

Making remote an advantage for your contact center

Cash is king: Move to OpEx to keep cash on hand

Kontakte.

Carlos Cano

Analyst Relations