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Talkdesk again earns a spot on G2’s 2025 Best Software Awards for Best Customer Service Products

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Harnessing technology and talent: Study reveals the critical need for contact centers to deploy artificial intelligence and automation technologies to alleviate customer frustration and strain on agents

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Talkdesk expands Epic Workshop innovation to deliver a unified agent experience

Feb 17, 2025

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Talkdesk expands global network of regional cloud deployments with new Australia Regional Cloud

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Talkdesk achieves FedRAMP Agency Authority to Operate for CX Cloud platform for United States government entities

Feb 5, 2025

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Talkdesk achieves Amazon Web Services Financial Services ISV Competency for helping financial institutions and insurance companies deliver connected, personalized experiences

Jan 23, 2025

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Talkdesk ha sido galardonada como Mejor Experiencia del Cliente Unificada en los Premios Vendors in Partnership

Jan 15, 2025

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AI made a positive impact on holiday shopping experiences, prompting 69% of consumers to say they’re more likely to embrace AI-powered shopping in 2025, Talkdesk survey reveals

Jan 13, 2025

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Talkdesk AI Agents for Retail delivers industry-tailored agentic artificial intelligence capabilities to enhance autonomous, hyper-personalized customer experience at scale

Jan 9, 2025

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Talkdesk named finalist in The 2024/25 Cloud Awards  in Best Cloud Automation Solution category

Dec 18, 2024

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Talkdesk ranked Leader in Overall Grid Report for Contact Center in G2 Winter 2025 Reports

Dec 17, 2024

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Talkdesk customers experienced benefits of $9.52 million, independent study reveals

Dec 2, 2024

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Talkdesk simplifies agent experience by embedding conversational and artificial intelligence into customer relationship management and helpdesk applications

Nov 20, 2024

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Talkdesk announces 2024 CX Innovators Awards winners

Oct 30, 2024

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Talkdesk gana el premio Buyer's Choice 2025 de TrustRadius

Oct 29, 2024

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Talkdesk introduces A Better Way with AI Day to celebrate industry-wide customer experience achievements using artificial intelligence

Oct 23, 2024