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AI-powered support for your agents

Enhance both customer and agent experiences with intelligent routing and Talkdesk Copilot.

Webinar Nico Ackermann Jakob Harder Obika Julius

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AI is an absolute game-changer, especially in the realm of customer experience and contact centers.

Wouldn’t it be incredible if you could help your agents achieve a 30% faster first-time resolution, save an average of 4 minutes on case documentation, accelerate onboarding for new agents, and significantly improve the overall customer experience using AI support?

Discover how Talkdesk, in partnership with MUUUH! Next, can make this possible.

Intelligent and Automated Omnichannel Routing

Say goodbye to tedious IVR loops in your contact center!

Leverage our AI-powered omnichannel routing to perfectly qualify and distribute incoming inquiries.

Empower Your Agents with AI-Driven Support

As soon as an agent takes a call, chat, or similar interaction, the AI-based CoPilot supports your employees with next best action recommendations, automated summaries, and even translation functions—all in real time.
To ensure smooth integration, rollout, and live operations of such a system, we rely on strategic partners like MUUUH! Next, who not only provide upfront consulting but also handle the full integration and offer support during live operations, acting as a Talkdesk reseller.

Sounds exciting and you’d like to see the solution and our partner in action?