Improve CX with Talkdesk Kustomer Connector.

Talkdesk’s automated workflows eliminate the need to manually enter data in two different systems. Give agents time back in their day to serve customers properly by configuring certain Talkdesk events to automatically trigger actions in Kustomer.

See a caller’s full Kustomer timeline by initiating a contact record screen pop directly from Callbar®. Agents can use this information to personalize interactions and provide optimal service.

Enable agents to work out of a single application and reduce the need to switch between the contact center and CRM. Agents can perform Kustomer actions, such as creating activities and notes, without ever needing to leave the Talkdesk interface.

Talkdesk automatically synchronizes contacts, activities, and notes between Kustomer and Talkdesk in real time. This ensures agents have the most up-to-date information and can better serve customers throughout their entire journey.

Select what data is synced between Talkdesk and Kustomer according to your business needs. Ensure your systems are populated with the right information for maximum agent efficiency.

Effortlessly configure Talkdesk for Kustomer™ in a few simple clicks. All you need is your Kustomer account information to start synchronizing data and instantly increasing your customer service team’s efficiency.