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Talkdesk goes all in on AI agents, promises “autonomous, hyper-personalized” CX

Oct 22, 2024

Nas Notícias

Talkdesk integrates agentic AI in its portfolio, ushering in a new era of CX in the contact center

Oct 22, 2024

Nas Notícias

New Talkdesk platform provides healthcare payers with AI and personalized service

Sep 25, 2024

Nas Notícias

Talkdesk introduces Healthcare Experience Cloud for Payers to enhance member experiences

Sep 24, 2024

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Talkdesk launches a one-click “AI Rewriter” solution for contact center agents

Sep 18, 2024

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Talkdesk boosts artificial intelligence portfolio with capabilities that deliver hyper-personalized, modern customer experience

Sep 17, 2024

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Talkdesk wants to ensure a superior member experience

Sep 13, 2024

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Talkdesk honored at 2024 BCX awards ceremony, recognized for the use of artificial intelligence in transforming customer experience for banking

Sep 11, 2024

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Últimos comunicados à imprensa.

Comunicado de imprensa

Talkdesk again earns a spot on G2’s 2025 Best Software Awards for Best Customer Service Products

Comunicado de imprensa

Harnessing technology and talent: Study reveals the critical need for contact centers to deploy artificial intelligence and automation technologies to alleviate customer frustration and strain on agents

Feb 19, 2025

Comunicado de imprensa

Talkdesk expands Epic Workshop innovation to deliver a unified agent experience

2025-02-17

Comunicado de imprensa

Talkdesk expands global network of regional cloud deployments with new Australia Regional Cloud

Comunicado de imprensa

Talkdesk achieves FedRAMP Agency Authority to Operate for CX Cloud platform for United States government entities

Comunicado de imprensa

Talkdesk achieves Amazon Web Services Financial Services ISV Competency for helping financial institutions and insurance companies deliver connected, personalized experiences

Comunicado de imprensa

A Talkdesk foi eleita a Melhor Experiência Unificada do Cliente no Vendors in Partnership Awards.

Comunicado de imprensa

AI made a positive impact on holiday shopping experiences, prompting 69% of consumers to say they’re more likely to embrace AI-powered shopping in 2025, Talkdesk survey reveals

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Destaques do blog.

Tendências nos contact centers

Empowering remote support heroes with knowledge management

By Pratik Salia

Segurança da informação

How much is your contact center security policy costing you?

Por João Safara

Participação dos colaboradores

Making remote an advantage for your contact center

By Diogo Vasques

Continuidade de negócios

Cash is king: Move to OpEx to keep cash on hand

Por João Safara

Contatos.

Carlos Cano

Analyst Relations

[email protected]

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Últimas notícias.

Talkdesk goes all in on AI agents, promises “autonomous, hyper-personalized” CX

Talkdesk integrates agentic AI in its portfolio, ushering in a new era of CX in the contact center

New Talkdesk platform provides healthcare payers with AI and personalized service

Talkdesk introduces Healthcare Experience Cloud for Payers to enhance member experiences

Talkdesk launches a one-click “AI Rewriter” solution for contact center agents

Talkdesk boosts artificial intelligence portfolio with capabilities that deliver hyper-personalized, modern customer experience

Talkdesk wants to ensure a superior member experience

Talkdesk honored at 2024 BCX awards ceremony, recognized for the use of artificial intelligence in transforming customer experience for banking

Últimos comunicados à imprensa.

Talkdesk again earns a spot on G2’s 2025 Best Software Awards for Best Customer Service Products

Harnessing technology and talent: Study reveals the critical need for contact centers to deploy artificial intelligence and automation technologies to alleviate customer frustration and strain on agents

Talkdesk expands Epic Workshop innovation to deliver a unified agent experience

Talkdesk expands global network of regional cloud deployments with new Australia Regional Cloud

Talkdesk achieves FedRAMP Agency Authority to Operate for CX Cloud platform for United States government entities

Talkdesk achieves Amazon Web Services Financial Services ISV Competency for helping financial institutions and insurance companies deliver connected, personalized experiences

A Talkdesk foi eleita a Melhor Experiência Unificada do Cliente no Vendors in Partnership Awards.

AI made a positive impact on holiday shopping experiences, prompting 69% of consumers to say they’re more likely to embrace AI-powered shopping in 2025, Talkdesk survey reveals

Destaques do blog.

Empowering remote support heroes with knowledge management

How much is your contact center security policy costing you?

Making remote an advantage for your contact center

Cash is king: Move to OpEx to keep cash on hand

Contatos.

Carlos Cano

Analyst Relations