CANDIDATURAS AOS PRÉMIOS CX INNOVATORS
Premiamos a inovação nas áreas da experiência do cliente, automatização e IA.
Os nossos ex-alunos premiados.
Reconhecimento da avançada experiência do cliente em diversas categorias.
Os Prémios CX Innovators reconhecem aqueles que estão a redefinir a experiência do cliente através da IA, da automatização, dos fluxos de trabalho ligados e do conhecimento humano. Estes prémios celebram o progresso mensurável, a liderança ousada e as equipas que transformam a avançada experiência do cliente em resultados comerciais reais.
The winners will be announced on October 26.
Categorias de 2026.
Inovador do Ano.
<p>Celebrating those who have mastered the orchestration of their tools, whether that’s through advanced API integrations or new AI agents.</p>
Rookie of the Year.
<p>Celebrating companies that implemented Talkdesk in the past 12 months with rapid deployment and quick return on investment.</p>
Agente de IA do Ano.
<p>Celebrating companies that have built and deployed proprietary AI agents that deliver exceptional, automated customer experiences and measurable business value.</p>
Líder de Equipa Híbrida.
<p>Celebrating organizations that excel at managing and coordinating AI and human agents seamlessly, recognizing that the most impactful customer experiences are built on the strength of both working together.</p>
Pioneiro da Modernização.
<p>Celebrating organizations that are embracing change and moving from traditional processes to modern, automated workflows.</p>
AI Visionary.
<p>Celebrating business leaders who enthusiastically embrace AI and emerging technologies to create world-class customer experiences.</p>
Momentum Leader.
<p>Celebrating female business leaders on the cutting edge of CX who empower agents and push the industry towards innovation.</p>
Social Impact.
<p>Celebrating companies making a lasting, positive impact through DEI initiatives, global awareness, or community giving.</p>
