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TALKDESK BLOG

Experiência do cliente. A better way.

Por Tiago Paiva

LER MAIS

Veja as últimas novidades.

Liderança

Inside Talkdesk Hackathon: 10 years of innovation

By Munil Shah

Saúde e ciências da vida

From personal tragedy to professional mission: Transforming healthcare with contact centers

By Patty Hayward

Dec 12, 2024

Comércio a Retalho e Bens de Consumo

In the age of AI, data security is top of mind for consumers

By Ed Durbin

Jul 26, 2024

Inteligência Artificial

Agentic AI explained: How autonomous decision-making is shaping the future of AI

By Toussaint Celestin

Jan 28, 2025

Tendências nos contact centers

7 ways to improve customer experience

Por Celia Cerdeira

Apr 10, 2024

Liderança

How does a 208% return on CX investment sound?

By Clayton Lougée

Tendências nos contact centers

7 ways to improve customer experience

Por Celia Cerdeira

Apr 10, 2024

Inteligência Artificial

A morte da IVR: como a IA generativa está a transformar o serviço de apoio ao cliente

Por Pedro Andrade

May 2, 2024

Comércio a Retalho e Bens de Consumo

In the age of AI, data security is top of mind for consumers

By Ed Durbin

Jul 26, 2024

Tendências nos contact centers

7 ways to improve customer experience

Por Celia Cerdeira

Apr 10, 2024

Tendências nos contact centers

7 ways to improve customer experience

Por Celia Cerdeira

Apr 10, 2024

Tendências nos contact centers

7 ways to improve customer experience

Por Celia Cerdeira

Apr 10, 2024

Talkdesk

A Talkdesk faz história

LER MAIS

Tendências nos contact centers

7 ways to improve customer experience

Por Celia Cerdeira

Apr 10, 2024

Tendências nos contact centers

Driving smarter, optimized customer journeys with AI-powered CCaaS and CRM integrations

By Katie Rubak

Saúde e ciências da vida

From personal tragedy to professional mission: Transforming healthcare with contact centers

By Patty Hayward

Dec 12, 2024

Suporte Personalizado

Celebrating inspirational women breaking barriers in CX

By Amy Payne

Mar 8, 2024

Tendências nos contact centers

7 ways to improve customer experience

Por Celia Cerdeira

Apr 10, 2024

Serviços Financeiros e Seguros

5 principais obstáculos à transformação digital no setor bancário

By Rahul Kumar

Feb 21, 2024

Liderança

How does a 208% return on CX investment sound?

By Clayton Lougée

Tendências nos contact centers

O que é o CCaaS? Uma visão geral das vantagens do contact center como um serviço

By Taylor Johnson

Nov 26, 2024

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Experiência do cliente. A better way.

Veja as últimas novidades.

Inside Talkdesk Hackathon: 10 years of innovation

From personal tragedy to professional mission: Transforming healthcare with contact centers

In the age of AI, data security is top of mind for consumers

Agentic AI explained: How autonomous decision-making is shaping the future of AI

7 ways to improve customer experience

How does a 208% return on CX investment sound?

7 ways to improve customer experience

A morte da IVR: como a IA generativa está a transformar o serviço de apoio ao cliente

In the age of AI, data security is top of mind for consumers

7 ways to improve customer experience

7 ways to improve customer experience

7 ways to improve customer experience

A Talkdesk faz história

7 ways to improve customer experience

Driving smarter, optimized customer journeys with AI-powered CCaaS and CRM integrations

From personal tragedy to professional mission: Transforming healthcare with contact centers

Celebrating inspirational women breaking barriers in CX

7 ways to improve customer experience

5 principais obstáculos à transformação digital no setor bancário

How does a 208% return on CX investment sound?

O que é o CCaaS? Uma visão geral das vantagens do contact center como um serviço

Experiência do cliente. A better way.

Veja as últimas novidades.

Inside Talkdesk Hackathon: 10 years of innovation

From personal tragedy to professional mission: Transforming healthcare with contact centers

In the age of AI, data security is top of mind for consumers

Agentic AI explained: How autonomous decision-making is shaping the future of AI

7 ways to improve customer experience

How does a 208% return on CX investment sound?

7 ways to improve customer experience

A morte da IVR: como a IA generativa está a transformar o serviço de apoio ao cliente

In the age of AI, data security is top of mind for consumers

7 ways to improve customer experience

7 ways to improve customer experience

7 ways to improve customer experience

A Talkdesk faz história

7 ways to improve customer experience

​ Driving smarter, optimized customer journeys with AI-powered CCaaS and CRM integrations

From personal tragedy to professional mission: Transforming healthcare with contact centers

Celebrating inspirational women breaking barriers in CX

7 ways to improve customer experience

5 principais obstáculos à transformação digital no setor bancário

How does a 208% return on CX investment sound?

O que é o CCaaS? Uma visão geral das vantagens do contact center como um serviço

Driving smarter, optimized customer journeys with AI-powered CCaaS and CRM integrations