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Talkdesk After Hours serves up customer and agent happiness by extending sales and service beyond regular business hours
Comunicado de imprensa
Humann gains customer experience excellence and efficiency with the Talkdesk Ascend AI platform
Mar 6, 2025
Comunicado de imprensa
Talkdesk International Women’s Day recognition program spotlights customers, partners, employees, and industry leaders driving meaningful change in customer experience
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Talkdesk AI Agents for Healthcare transforms patient and member experience with agentic artificial intelligence
Mar 3, 2025
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Condor chooses Talkdesk to modernize and unify its customer experience
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Talkdesk again earns a spot on G2’s 2025 Best Software Awards for Best Customer Service Products
Comunicado de imprensa
Harnessing technology and talent: Study reveals the critical need for contact centers to deploy artificial intelligence and automation technologies to alleviate customer frustration and strain on agents
Feb 19, 2025
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Talkdesk expands Epic Workshop innovation to deliver a unified agent experience
2025-02-17
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Talkdesk expands global network of regional cloud deployments with new Australia Regional Cloud
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Talkdesk achieves FedRAMP Agency Authority to Operate for CX Cloud platform for United States government entities
Feb 5, 2025
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Talkdesk achieves Amazon Web Services Financial Services ISV Competency for helping financial institutions and insurance companies deliver connected, personalized experiences
Jan 23, 2025
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A Talkdesk foi eleita Melhor Experiência Unificada do Cliente nos Vendors in Partnership Awards
Jan 15, 2025
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AI made a positive impact on holiday shopping experiences, prompting 69% of consumers to say they’re more likely to embrace AI-powered shopping in 2025, Talkdesk survey reveals
Jan 13, 2025
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Talkdesk AI Agents for Retail delivers industry-tailored agentic artificial intelligence capabilities to enhance autonomous, hyper-personalized customer experience at scale
Jan 9, 2025
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Talkdesk named finalist in The 2024/25 Cloud Awards in Best Cloud Automation Solution category
Dec 18, 2024
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Talkdesk ranked Leader in Overall Grid Report for Contact Center in G2 Winter 2025 Reports
Dec 17, 2024
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