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Talkdesk After Hours serves up customer and agent happiness by extending sales and service beyond regular business hours

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Humann gains customer experience excellence and efficiency with the Talkdesk Ascend AI platform

Mar 6, 2025

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Talkdesk International Women’s Day recognition program spotlights customers, partners, employees, and industry leaders driving meaningful change in customer experience

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Talkdesk AI Agents for Healthcare transforms patient and member experience with agentic artificial intelligence

Mar 3, 2025

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Condor chooses Talkdesk to modernize and unify its customer experience

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Talkdesk again earns a spot on G2’s 2025 Best Software Awards for Best Customer Service Products

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Harnessing technology and talent: Study reveals the critical need for contact centers to deploy artificial intelligence and automation technologies to alleviate customer frustration and strain on agents

Feb 19, 2025

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Talkdesk expands Epic Workshop innovation to deliver a unified agent experience

2025-02-17

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Talkdesk expands global network of regional cloud deployments with new Australia Regional Cloud

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Talkdesk achieves FedRAMP Agency Authority to Operate for CX Cloud platform for United States government entities

Feb 5, 2025

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Talkdesk achieves Amazon Web Services Financial Services ISV Competency for helping financial institutions and insurance companies deliver connected, personalized experiences

Jan 23, 2025

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A Talkdesk foi eleita Melhor Experiência Unificada do Cliente nos Vendors in Partnership Awards

Jan 15, 2025

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AI made a positive impact on holiday shopping experiences, prompting 69% of consumers to say they’re more likely to embrace AI-powered shopping in 2025, Talkdesk survey reveals

Jan 13, 2025

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Talkdesk AI Agents for Retail delivers industry-tailored agentic artificial intelligence capabilities to enhance autonomous, hyper-personalized customer experience at scale

Jan 9, 2025

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Talkdesk named finalist in The 2024/25 Cloud Awards  in Best Cloud Automation Solution category

Dec 18, 2024

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Talkdesk ranked Leader in Overall Grid Report for Contact Center in G2 Winter 2025 Reports

Dec 17, 2024