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Proven to help companies have better conversations.
"We have a better view into how many calls we’re likely to get on given days. The forecasts have been very accurate and the longer we use the software, the better they get."
James Thurgood Director of Communications, Easy Storage Solutions
Intelligent forecasts
Leverage artificial intelligence to generate extremely accurate forecasts based on historical and real-time data.
Automated scheduling
Automate and optimize the scheduling process based on shift templates, break rules, agent skills, and KPI goals.
Analytics & Insights
Create customizable dashboards and reports to analyze key metrics and make better decisions.
Omnichannel support
Generate forecasts and schedules that support your omnichannel workflows.