Capture customer emotions, in real time, throughout the interaction with Talkdesk Mood Insights. See how.
CUSTOMIZED DEMO
ON-DEMAND DEMOS

Report

2024 IDC MarketScape for Contact Center as a Service (CCaaS) applications software

Idc Analyst Marketscape Report

Please wait while we validate your privacy settings.

Talkdesk has been named a Leader in the 2024 IDC MarketScape for Contact Center as a Service (CCaaS) applications software. We believe this reflects our ability to use our AI-powered CX platform, purpose-built industry solutions and extensible AI offerings to empower your organization to deliver exceptional customer experiences.

Get your complimentary excerpt of the 2024 IDC MarketScape for Contact Center as a Service (CCaaS) applications software report where you will learn more about:

  • Independent view of the IDC MarketScape evaluation of the CCaaS market.

  • IDC MarketScape’s independent evaluation of Talkdesk.

  • Recommendations on making purchase decisions.

You might also be interested in: