Report
2024 IDC MarketScape for Contact Center as a Service (CCaaS) applications software
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Talkdesk has been named a Leader in the 2024 IDC MarketScape for Contact Center as a Service (CCaaS) applications software. We believe this reflects our ability to use our AI-powered CX platform, purpose-built industry solutions and extensible AI offerings to empower your organization to deliver exceptional customer experiences.
Get your complimentary excerpt of the 2024 IDC MarketScape for Contact Center as a Service (CCaaS) applications software report where you will learn more about:
Independent view of the IDC MarketScape evaluation of the CCaaS market.
IDC MarketScape’s independent evaluation of Talkdesk.
Recommendations on making purchase decisions.
