Webinar

AI tools that are transforming the customer journey

Ai Tools Transforming Customer Journey

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Jan. 14, 11 a.m. EST | 8 a.m. PST | 4 p.m. UK

Are you struggling to understand the value of AI and its ability to transform the customer journey?

Join us to learn how AI tools like Talkdesk Identity™, Talkdesk AI Trainer™, and Talkdesk Navigator are helping to improve self-service, drive better conversations, and ensure reliable, responsible, and safe interactions with your customers. See first-hand, how Talkdesk AI-driven automation is:

  • Leveraging voice authentication to detect & prevent fraud, enabling safe and effective self-service experiences.

  • Delivering a no-code interface that empowers users to effortlessly make adjustments to models, ensuring contact center AI is always aligned with evolving business needs.

  • Using generative AI to allow customers to express themselves in their own voice, without being forced into complex, rigid, and frustrating IVR menus.

  • Helping to ensure an ideal customer journey with every customer interaction.