On-demand Webinar
CX Innovators Showcase
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Kick-off 2025 with inspiration from CX leaders at top organizations, including BCLC, Collins Community Credit Union, and TireHub, who are innovating to deliver better customer experiences. As part of the 2024 class of CX Innovators, our speakers will share their experiences and advice on improving customer experience, workforce efficiency, operational effectiveness, and business growth. They will also discuss the importance of AI in propelling customer experience to new heights.
Learn how:
BCLC decreased average call handle time by one minute with Talkdesk AI.
Collins Community Credit Union’s reduced call abandonment rates by over 50% with virtual agents powered by Talkdesk Financial Services Experience Cloud™.
Tirehub uses Talkdesk Copilot™ for automatic call summarization, which increased CRM notes from 200 to nearly 2,500 daily interactions.
And tips and tricks to uplevel your CX in 2025 from award-winning CX teams.
Prepare to elevate your customer experience strategy! Watch now to take your CX to new heights.
Amy Payne
VP, global events, regional, customer & partner marketing at Talkdesk
Martin Lampman
Director, customer support operations at BCLC
Brian Burton
Member contact center operations analyst at Collins Community Credit Union
Rachel Morris
Director of customer experience at TireHub
