Live Webinar
Elevating retail CX with AI: Key takeaways from Talkdesk at NRF 2025
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Feb. 4, 2025, 10 a.m. PT | 1 p.m. EST | 6 p.m. UK
This webinar will dive into the highlights of Talkdesk’s participation in NRF 2025, where we showcased how the Talkdesk Retail Experience Cloud™ is transforming retail customer experiences through AI-powered solutions.
Learn more how:
Talkdesk cutting-edge technology empowers retailers to deliver hyper-personalized experiences, leveraging generative and agentic AI.
Ensure trusted and ethical AI.
Provide seamless omnichannel communication.
We’ll also explore key trends and insights from the conference, offering actionable strategies for retailers to elevate their CX and stay ahead in the competitive retail landscape. Join our retail experts; Ed, Preeti, Bryan and Michael to learn how Talkdesk is shaping the future of retail CX.
Ed Durbin
VP and GM industry strategy for retail and consumer goods at Talkdesk
Michael Klein
Head of retail product marketing at Talkdesk
Preeti Padiyar
Senior director, product management retail & CPG at Talkdesk
Bryan Cabezas
Sales engineer at Talkdesk