Webinar

Elevating the Retail Customer Experience: Lessons from Talkdesk and Frost & Sullivan

Webinar Retail Frost Sullivan

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Talkdesk is on a mission to rid the world of bad customer experiences. Our Talkdesk Retail Experience Cloud™ is purpose built for the industry, leveraging AI to address retail-specific use cases such as order management, product discovery, personalization, loyalty and more.

Recently recognized by Nancy Jamison, Senior Industry Director for Frost & Sullivan, that “Talkdesk has consistently elevated its retail solutions to digitally transform its retail clients’ operations and help create the storefronts of the future.”

In this webinar on October 29th at 10am PST | 1pm EST, Nancy will be joined by Talkdesk’s Ed Durbin, Vice President and GM Industry Strategy for Retail and Consumer Goods, and Michael Klein in an engaging conversation on the state of the retail industry, what retailers need to consider in elevating their customer experience and what lies ahead. You won’t want to miss hearing from these industry experts.

Speakers

Michael Klein Speaker
Michael Klein

Head of Retail Product Marketing at Talkdesk

Ed Durbin
Ed Durbin

VP and GM Industry Strategy for Retail and Consumer Goods at Talkdesk

Nancy Jamison Speaker
Nancy Jamison

Senior Industry Director at Frost & Sullivan