Elevating the retail customer experience: Lessons from Talkdesk and Frost & Sullivan

Talkdesk is on a mission to rid the world of bad customer experiences. Our Talkdesk Retail Experience Cloud™ is purpose built for the industry, leveraging AI to address retail-specific use cases such as order management, product discovery, personalization, loyalty and more.

Recently recognized by Nancy Jamison, Senior Industry Director for Frost & Sullivan, that “Talkdesk has consistently elevated its retail solutions to digitally transform its retail clients’ operations and help create the storefronts of the future.”

Watch our on-demand webinar featuring Talkdesk’s Ed Durbin, Vice President and GM of Industry Strategy for Retail and Consumer Goods, alongside retail expert Michael Klein. Together with Nancy, they discuss the current state of the retail industry, essential strategies to elevate customer experience, and what lies ahead. Don’t miss this insightful session with industry leaders!