Ethical AI in Retail: Challenges and Solutions

Artificial Intelligence is rapidly evolving to transform the relationship between brands and consumers. AI will usher in a new era of conversational commerce where every interaction is personalized, seamless, and impactful.

Yet, with the excitement and the possibilities AI creates, lies a critical challenge: retailers need to develop governance and policies to guide the ethical use of AI, ensuring data security, consumer trust, and unbiased AI recommendations.

Watch the webinar and see Michael Klein share insights from our Talkdesk Bias & Ethical AI in Retail survey, highlight consumer concerns regarding Artificial Intelligence, and how retailers can ethically leverage AI. Bryan Cabezas wraps up our session by walking us through how Talkdesk is your partner for ethical AI.