Live Webinar

From HIMSS 25 to Action: Implementing AI innovations in your contact center

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HIMSS 25 was a whirlwind of innovation, and the buzz around AI was undeniable! So, let’s not stop learning there. Join us for a HIMSS wrapped webinar where we’ll delve into the exciting agentic AI advancements transforming contact centers.

Learn how AI agents – intelligent virtual assistants – automate a huge portion of common interactions so your staff can focus on the most critical patient conversations.
Explore how AI can supercharge routing to create an ideal patient experience every time.
See how AI support listens, guides, and assists during interactions, leading to faster resolutions and reduced average handle times.

We’ll also show how persistent, embedded call controls in Epic create a seamless experience for agents, eliminating the need to switch between tools. Join us on Apr. 8 at 10 a.m. PT | 1 p.m. ET!

If you can’t join us live, be sure to register to get the recording in your inbox.