Live Webinar

How to build your business case for AI adoption in 2025

Webinar Crystal Miceli Clayton Lougee

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The hype around the impact of AI in the contact center has been enormous, with promises that sometimes feel sky-high. As 2025 approaches, CX leaders must move beyond the buzz and use AI to deliver real-world value. But how can you move from promise to business impact?

Join Talkdesk’s Clayton Lougée and Crystal Miceli to learn how to build a business plan for AI’s total impact on your contact center. This live workshop will cover:

  • Tips to prioritize AI projects to deliver the most value for your unique requirements at your pace
  • Proven strategies for driving strategic alignment across your organization

  • How to tie AI adoption to the business outcomes that matter to you

Register for our live session on December 12th, 11:30 EST | 4:30 PM GMT, to move from AI hype to value.

Speakers

Clayton Lougee Headshot
Clayton Lougée

Sr. Director, Value Management Office

Crystal Miceli Headshot
Crystal Miceli

VP Product & Industry Marketing