On Demand Webinar
How conversational AI will lead to customer-centric automation
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A new generation of AI-powered automation has emerged in the past few years, and this time it’s powered by conversational AI. The outputs are richer and go well-beyond solving simple tasks.
Jay Gupta – director of product marketing – AI, automation, and analytics – dives into the importance of customer-centric automation and how conversational AI will be leading that shift.
Join this session to learn:
- How AI-powered automation improves operational efficiency.
- Why designing automation around human language and behavior improves CX.
- Why frontline staff should be the custodians of AI and automation.
Fill out the form to watch the recording.
Jay Gupta
Director of Product Marketing for AI, Automation, and Analytics at Talkdesk
