Webinar

Product demo: Talkdesk Interaction Analytics

Unlock Insights Hidden In Your Data With Talkdesk Interaction Analytics

Please wait while we validate your privacy settings.

Turn every conversation into customer intelligence.

Understanding customer sentiment and intents have previously been time-consuming tasks and limited to only a small sample of interactions—offering an incomplete understanding of customer concerns, needs, and wants.

Talkdesk Interaction Analytics™ is an AI-powered speech and text analytics tool that captures, transcribes, and analyzes every customer interaction across all contact channels, empowering your organization to take the next best action towards a faster and more frictionless customer experience.

Watch our product demo to learn how Talkdesk Interaction Analytics:

  • Allows you to apply AI intent models to your interaction data and detect intent and sentiment.
  • Helps you to quickly find and analyze interaction transcriptions based on relevant keywords and an overall sentiment score.
  • Empowers you to stay on top of critical customer issues by setting keyword-based sensors.

Fill out the form to watch the recording.