Webinar
The Art of the Doable: Chat GPT & Other Trends Transforming Retail Customer Service
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In this exciting conversation, ‘The Art of the Doable: Chat GPT & Other Trends Transforming Retail Customer Service’, we explored the latest trends in retail customer service, including generative AI and unified commerce, and their role in driving customer loyalty and lifetime value.
Liza Amlani, Preeti Padiyar, and Génesis Miranda Longo provide expert insights into:
- How to use generative AI and other advanced AI applications to improve CX
- Best practices for creating unified, seamless, and personalized service – in-store and online
- How to aggregate, analyze, and act on customer data across all channels
This webinar is designed for retail business leaders, customer service professionals, and anyone interested in learning more about the latest trends and technologies in retail customer service.
Fill out the form to watch the recording.
Liza Amlani
Principal and Founder of Retail Strategy Group and The Merchant Life
Preeti Padiyar
Head of Retail Product, Talkdesk
Génesis Miranda Longo
Head of Retail Marketing, Talkdesk
