On-Demand Webinar

Transforming the customer journey with AI for every day: Real-life stores from Talkdesk and AWS [LA]

Transforming The Customer Journey With Ai For Every Day Real Life Stores From Talkdesk And Aws La

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From increasing self-service rates to helping agents resolve issues faster, artificial intelligence (AI) is shaping the future of the contact center.

Join this session to hear examples of successful AI implementations from both Talkdesk and AWS, as well as learn everyday AI use cases that are accessible to any contact center. Find out about the latest advances in AI, while keeping one foot in the real world.

This is a recording of our session with Amazon Web Services from Opentalk CX Summit Series 2022 – Los Angeles.

Fill out the form to watch the recording.

Lee Esther Purple Opentalk

Esther Lee

Language AI Services Product Marketing Lead and Outbound Product Manager at Amazon Web Services

Kevin Mcnulty Purple Opentalk

Kevin McNulty

Director, Product Marketing at Talkdesk