Turn every conversation into meaningful customer intelligence with AI

Companies across the globe produce infinite numbers of interactions every year, but only a small fraction of these interactions are mined and analyzed, resulting in missed opportunities to build customer satisfaction and loyalty, improve contact center efficiency, and assess and optimize agent coaching and training.

Join us to learn how Talkdesk Customer Experience Analytics™ can uncover hidden insights, and pinpoint issues that lead to poor customer experiences, allowing companies to drive for continuous improvement. See first-hand, how Talkdesk AI-driven analytics helps to:

• Uncover unknowns in conversation data to better understand customer behavior.

• Harness the power of AI to scale quality management and improve agent coaching & training.

• Improve the efficiency of customer and agent journeys.

• Leverage AI safely and effectively.