Meet the AI agents built for your industry.
Pick one, run a pilot in your environment, and prove ROI in 30 to 45 days.
Most deployed AI agents
Identify customers
Identify customers instantly across channels
Answer common questions
Get answers to common questions instantly
Collections
Resolve overdue payments with guided support
Appointments
Schedule and manage appointments instantly
Password reset
Reset your password instantly
Find a store, specialist, or service
Get routed to the right place or person instantly
AI agents for Banking
Handle high-volume, time-sensitive requests, without putting customers on hold or routing to an agent.
Phone banking 24x7x365
Loan management
Collections
Online banking help
Client identification and verification
Account access
Account balance
Payments & transfers
Last transactions
Manage card requests
Access loan details
Payment information and payoff quotation
Next best product recommendation
Appointment scheduling
AI agents for Insurance
From policy lookups to claims status, give policyholders instant answers on the interactions they contact you most about.
Policy administration
Claims management
Billing
Policyholder identification
List policies and policy details
Proof of coverage
Billing information for account and policy
First notice of loss (FNOL)
Claim status & updates
List claims and claim details
New quote
Appointment scheduling
AI agents for Retail
Resolve order questions, cancellations, and returns before they reach your support queue. Automatically and at scale.
Customer lookup
Cancel my order
Where is my order
Cancel an item on order
Find a store
Change shipping address
Product information
Product returns
Order refunds
Find a specialist
AI agents for Healthcare
Reduce front-desk volume and patient wait times with agents that handle appointments, directions, and FAQs around the clock.
Primary and specialty complex appointment scheduling
Patient identification
Manage existing appointments
Lab and diagnostic scheduling
Post-discharge engagement
Patient portal access
Prescription refills
Care navigation
Preventive screenings
FAQs
Appointment information & directions
AI agents for Travel
Keep travelers informed and in control with agents that manage bookings, changes, and proactive notifications in real time.
Passenger lookup & profiles
Proactive rebooking for disrupted travel
FAQs
Proactive travel notifications
Booking & itinerary management
AI agents for Hospitality
Elevate the guest experience from booking to checkout with agents that handle requests, confirmations, and service needs instantly.
Guest lookup & profiles
Housekeeping requests & bellhop services
FAQs
Proactive guest stay notifications
Stay management
"We really started leaning into multi-AI agent orchestration by leveraging the capabilities within Talkdesk CXA. Using Autopilot and intent flows built for very specific use cases, we evolved them into a set of specialized AI agents. This allows customers to self-serve when it makes sense, while always preserving a clear path to a live agent when needed."
Thomas Grosso Jr. Executive Director, Service Desk at CAI.
Supported integrations
AI agents that work alongside the tools your team already uses.
