Press Release
Talkdesk Chief Customer Officer Kieran King named an Executive of the Year
Honored as part of the 2022 Excellence in Customer Service Award
SAN FRANCISCO — April 12, 2022 — Talkdesk®, Inc., a global cloud contact center leader for customer-obsessed companies, today announced that Kieran King, the company’s chief customer officer (CCO), earned a 2022 Excellence in Customer Service Award for Executive of the Year presented by Business Intelligence Group.
“Customer service professionals and suppliers have had to make significant changes to adapt to our evolving world,” said Maria Jimenez, chief nominations officer of the Business Intelligence Group. “It is our honor to recognize Kieran King as she is leading by example and making real progress on improving the daily lives of so many.”
King’s career at Talkdesk is marked by a quick succession of increasing responsibilities since joining the company in 2020 as senior vice president of customer success. Less than one year into her role, she was promoted to chief customer officer, focused on driving strategy, execution, and results around the company’s market-leading services, including implementation, technical account management, global delivery, network engineering, expert services, customer success, and customer support.
Under her leadership, Talkdesk continues to build on its reputation as the five-star standard for white-glove customer service, amassing industry awards and recognition as it strives to deliver the best experience for Talkdesk customers around the world.
The Excellence in Customer Service Awards celebrate those who are winning by supporting their own customers and those who are developing the tools to help others find success. Awards were given out to consultants, outsource partners, and technology providers for superior performances in the past 12 months.
About Business Intelligence Group
The Business Intelligence Group was founded with the mission of recognizing true talent and superior performance in the business world. Unlike other industry award programs, these programs are judged by business executives having experience and knowledge. The organization’s proprietary and unique scoring system selectively measures performance across multiple business domains and then rewards those companies whose achievements stand above those of their peers.
Additional Resources:
- Read Talkdesk CCO Kieran King’s article on Agents of Change: The Rising Necessity of Today’s Chief Customer Officer
- Connect, collaborate, and celebrate customer experience innovation and best practices on the Talkdesk Community platform
- See why Gartner named Talkdesk a Leader in the 2021 Magic Quadrant for Contact Center as a Service (CCaaS) and view other recent Talkdesk awards and recognition
Social Networks:
- Talkdesk Community: https://www.talkdesk.com/customer-community
- Blog: https://www.talkdesk.com/blog/
- Twitter: https://twitter.com/Talkdesk
- LinkedIn: https://www.linkedin.com/company/talkdesk/
- Facebook: https://www.facebook.com/Talkdesk/
- Instagram: https://www.instagram.com/Talkdesk/
About Talkdesk
Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Our automation-first customer experience solutions optimize our customers’ most critical customer service processes. Our speed of innovation, vertical expertise, and global footprint reflect our commitment to ensuring that businesses can deliver better experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes.
Talkdesk is a registered trademark of Talkdesk, Inc. All product and company names are trademarks™ or registered® trademarks of their respective holders. Use of them does not imply any affiliation with or endorsement by them.
Media Contact:
Talkdesk Public Relations