BUSINESS CONTINUITY SOLUTIONS
Centro de recursos para la continuidad empresarial.
Nos comprometemos a proporcionar recursos gratuitos que lo ayuden a navegar en un entorno empresarial en constante cambio, al tiempo que mantiene una asistencia al cliente excepcional. Encuentre las mejores prácticas sobre gestión de agentes remotos, seguridad, eficiencia operativa y mucho más.
Estamos aquí para usted, para que usted pueda estar ahí para sus clientes.
Mueva su centro de contacto a la nube.
Gestión del trabajo a distancia.
Read: Get your contact center staff working remotely
Read: Tips and tricks on how to make the best of working from home
Read: From business continuity to the new normal
Customer Story: IT naturally enables remote work with Talkdesk
Watch: 3 steps to immediately get your contact center staff working remotely
Eficiencia operativa y rentabilidad.
Growth and revenue generation.
Read: Why and how to drive strategic growth through the contact center
Watch: Transform your contact center into a growth center
Explore:
Aprenda:
Improve:
Enhance:
Busque y contrate talento capacitado.
Optimice la experiencia del cliente con IA.
"We transitioned almost 200 people to work from home in 24 hours. The flexibility of the product, the support from the staff and the hard work from our team allowed the transition to be almost seamless. Without TalkDesk as our provider it would not have been as easy to complete."
Dale Sturgill, VP Contact Center Operations, EmployBridge