Industry Event

Gartner IT Symposium

Orlando, Florida
Oct. 21 – 24, 2024
Booth #1037

Gartner It Symposium Oct 24

Drive better outcomes with an AI-powered customer experience.

Ready to level up your customer experience? AI is the future of CX, and it’s happening now.
At Talkdesk, we use AI to supercharge the contact center and hyper-personalize the customer journey.

Our platform’s architecture combines cloud-native technology, AI-driven insights, and seamless integrations, ensuring a powerful, scalable, and flexible contact center solution. Whether you want to enhance your current setup or move to the cloud, Talkdesk has the expertise to support your journey.

Visit Talkdesk in Orlando to see how you can automate and optimize each step of the customer journey with AI. We invite you to book a 1:1 meeting with our team to see how you can achieve your customer experience goals.

Gartner Symposium

Talkdesk: CAI's service desk gets an AI makeover

Wednesday, Oct. 23 at 11.30 a.m.
at Pelican 1 (Swan)

Pedro Andrade – VP, AI and Automation at Talkdesk
Tom Grosso – Executive Director, Service Desk at CAI

Join this must-attend session to explore a real-world case study on how CAI leveraged AI to transition from outdated technology to a modern customer service operation.

Discover how AI automated tasks, offered actionable insights, and enabled proactive, personalized service. The session will cover the challenges faced with legacy systems and the benefits of adopting Talkdesk Copilot, an AI-powered assistant that streamlined workflows and enhanced service quality.

Don’t miss this opportunity to gain insights into AI’s transformative power.


Companies around the world trust Talkdesk.

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