Press Release
Talkdesk named finalist in The 2024/25 Cloud Awards in Best Cloud Automation Solution category
The international awards program celebrates the most innovative organizations, technologies, individuals, and teams in the world of cloud computing.
PALO ALTO, Calif.— December 18, 2024—Talkdesk®, Inc., a global provider of artificial intelligence (AI)-powered customer experience (CX) technology that serves enterprises of all sizes, today announced it has been named a finalist in The 2024/25 Cloud Awards program in the Best Cloud Automation Solution category.
Now in its 14th year, The Cloud Awards is one of the longest-running awards platforms of its kind, celebrating the latest achievements and breakthroughs in cloud computing. The program received entries from organizations of all sizes from across the globe, including the United States and Canada, the United Kingdom and Europe, the Middle East, and Asia Pacific. The Cloud Awards identifies and celebrates the most innovative organizations, technologies, individuals, and teams in the world of cloud computing. The program spans 36 categories; a judging panel of international industry experts selects winners.
The Best Cloud Automation Solution category recognizes solutions that demonstrate innovative use of cloud technologies to automate procedures and operations for increased operational efficiency or cost-effectiveness. Talkdesk is a finalist in this category for its Talkdesk Industry Experience Clouds™, purpose-built to address the unique workflows, requirements, and regulations specific to individual industries, including financial services, healthcare, retail, and government. With specialized workflows and integrations delivered out of the box, Industry Experience Clouds accelerate time to value and provide a higher return on investment (ROI) than one-size-fits-all solutions.
The program’s judges will determine which finalists should be crowned the winner in each category, announcing their decision on January 14, 2025.
Supporting Quotes
James Williams, chief executive officer of The Cloud Awards, said: “We’re thrilled to unveil the finalists of The 2024/25 Cloud Awards. The quality of the shortlist was particularly high this year, making it a truly tremendous achievement to be named a finalist, having undergone a rigorous round of assessment from our judges. Progress to this stage is a testament to the outstanding work Talkdesk has carried out in its field.”
Tiago Paiva, chief executive officer and founder of Talkdesk, said: “Talkdesk is helping healthcare, financial services, retail, and government organizations worldwide transform client experiences and build customer loyalty. The Talkdesk Industry Experience Clouds, powered by AI, deliver exceptional customer value from day one. We are honored to be recognized as a finalist in this prestigious awards program.”
About Talkdesk
Talkdesk® is on a mission to rid the world of bad customer experience. With our cloud-native, generative AI-powered CX platform, purpose-built industry solutions, and extensible AI offerings, we empower enterprises in the cloud and on-premises to deliver exceptional customer experiences that make them more competitive, grow revenue, reduce costs, and provide operational efficiencies. With specialized workflows and integrations delivered out of the box for our Industry Experience Clouds, Talkdesk accelerates value for our customers faster and more simply than legacy or one-size-fits-all solutions.
Partnering with enterprises globally, we deliver continuous innovation and breakthrough results. Our commitment to reliability and security, paired with our track record of delivering on promises, sets us apart in the industry. Elevate customer experiences, streamline operations, and increase revenue with Talkdesk. Companies that love their customers use Talkdesk.
Talkdesk is a registered trademark of Talkdesk, Inc. All product and company names are trademarks™ or registered® trademarks of their respective holders. Use of them does not imply any affiliation with or endorsement by them.
About The Cloud Awards
The Cloud Awards identifies and celebrates the most innovative organizations, technologies, individuals, and teams in the world of cloud computing. The program spans 36 categories, including ‘Best Cloud Infrastructure’ and ‘Best Cloud Automation Solution’.
Media Contacts:
Talkdesk
Talkdesk Public Relations
The Cloud Awards
Matthew Gregory