Industry Event
Gartner IT Symposium
Orlando, Florida
Oct. 21 – 24, 2024
Come see Talkdesk in action at Gartner IT Symposium 2024.
Talkdesk team will be onsite at Gartner IT Symposium ready to show you our cloud-native, AI-powered customer experience platform, purpose-built industry solutions, and extensible AI offerings. We empower enterprises in the cloud and on premises to deliver exceptional customer experiences that make them more competitive, grow revenue, reduce costs, and provide operational efficiencies.
Book a meeting with us at the event or come by our booth.
Talkdesk: CAI’s AI-powered Service Desk Transformation
Wednesday, Oct. 23 at 11.30 a.m.
at Pelican 1 (Swan)
Pedro Andrade – VP, AI and Automation at Talkdesk
Tom Grosso – Executive Director, Service Desk at CAI
Join this must-attend session to explore a real-world case study on how CAI leveraged AI to transition from outdated technology to a modern customer service operation.
Discover how AI automated tasks, offered actionable insights, and enabled proactive, personalized service. The session will cover the challenges faced with legacy systems and the benefits of adopting Talkdesk Copilot, an AI-powered assistant that streamlined workflows and enhanced service quality.
Don’t miss this opportunity to gain insights into AI’s transformative power.