Call Center Solutions
Meet Olivia.
Olivia is an Operations Manager.
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Olivia’s primary goal.
As an Operations Manager, Olivia is responsible for supporting the needs of a growing client base and increasing organizational effectiveness. She is focused on designing processes, scaling across markets, and improving the end-user experience.
Her operations team has the power to transform the contact center from a cost center into a strategic, business-driving department for the entire organization. She is looking for a scalable, efficient, end-to-end cloud contact center platform that can be customized to meet dynamic market and business needs.
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"Having all of those analytics really helped us take off the ground and become better at serving our customers."
Vanessa Avila Technical Services Manager, Taulia